When To Know You Need To Hire A Virtual Assistant (5 Signs That You Need A Virtual Assistant)

Le-an Lai Lacaba
5 min readNov 23, 2023

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One of the most common questions being asked is when would be the right time to hire a virtual assistant.

In the last couple of years, I’ve noticed a point in an entrepreneur’s journey where they go from thinking, “I can do everything myself,” and then realizing that they can’t. That’s when you need to hire someone for your business.

If you’re still reevaluating whether to hire a virtual assistant or not, here are the five signs that will somehow help you in your decision-making to definitely hire a virtual assistant.

Let’s dive into the five signs that you really need a virtual assistant’s support.

1. Repeatable Growth

The first sign that you already need to hire a virtual assistant is when you’ve got repeatable growth in your business. This is a mistake many entrepreneurs make.

When your business is already scaling, hiring a virtual assistant can definitely help you streamline your operations and focus on scaling your business further, allowing you to avoid the common mistake of trying to do it all on your own.

Without this help, it can hurt you right away because you’ll continue doing tasks that could be delegated, preventing you from concentrating on what’s most vital for your business to keep growing.

You might believe that getting a virtual assistant will cost more. That’s true, but you should also know that a virtual assistant can either help you spend less or earn more money.

A dedicated virtual assistant who grows with you and learns to handle your business can be a real game-changer, becoming like your second brain.

Now, I’m sure you’re wondering, let’s move on to the second sign.

2. Your Client/Customer Service Is Slacking

As your business grows, you definitely need help to handle more clients or customers. If you don’t get enough support, your customer service might not be as good, and you don’t want that to happen, right?

As an entrepreneur, you also need to take care of your team, not just your clients or customers. So, what I mean by this is that you might not be fully engaged with your clients or customers. You’re not responding to them as fast as you want to, things are falling through the cracks, and you know you’re serving them, but you’re not able to provide the service fully because you’re overwhelmed.

In other words, you’re taking care of too many people, which is usually a sign that you need an assistant to help support some of the tasks that you might not need to do so that you can focus on your clients and focus on your customers.

The assistant you need will depend on which department of the business you want the assistant to focus on, but it can even be a customer support virtual assistant if you have a business with multiple customers, not just one-to-one clients.

Can you relate to this? Well, don’t worry, we still have the third sign.

3. You Can’t Take In New Clients

The third sign that you need a virtual assistant is if you can’t take in more clients or new business. This is because you’re overwhelmed, you’re managing too many people, and your mental RAM can’t process more tasks to handle.

With this, you will begin asking yourself, “If client A left tomorrow, I would feel better about myself so I could serve Clients B and C better.” However, as you’re thinking that way, you are already losing revenue for your business. As an entrepreneur, client satisfaction is our ultimate goal, and we want to establish a better working relationship with them, which could increase client retention.

When those thoughts start popping up, it’s another sign that you definitely need a virtual assistant.

I bet you’re worried about losing your client, too, right? Now, it’s time for the fourth sign.

4. Stucked with Recurring Tasks

Certainly, growing a business involves numerous tasks, many of which are repetitive. Sometimes, you might become bored because these tasks can take forever to complete, leading to a feeling of unproductivity.

Recurring tasks can include replying to 100+ emails, managing your calendar, communicating back and forth with the team, and handling other mundane tasks that should be delegated in the first place.

Imagine what else can be done and achieved if you dedicate your time to your most vital projects instead of the least vital ones.

We’re done with the second-to-last sign, and I hope you’re close to making that informed decision.

Let’s dig into the fifth and final sign. Ready? You should be.

5. You’ve Hit A Cap In Your Business

And, of course, the final sign that it’s time for you to hire a virtual assistant is when you’ve just reached a business plateau. You’ve reached a point where you are running around like a headless chicken. We’ve all experienced that feeling.

The feeling of you can’t do it by yourself anymore, being overwhelmed, you’re tired, you’re uncertain about which tasks to prioritize, your business lacks systematization, and no one else is handling what you’re supposed to be doing.

So, it’s that point where, once again, you’ve hit that ceiling; you’ve been running your business; you’ve been building a car as you’re driving it — and now, finally, you can’t do it on your own anymore, and that’s okay.

So, this is a typical picture of someone needing a virtual assistant.

A bonus tip is that it’s always a good thing when you start hiring an assistant for the long term as your business continues to grow. However, it will really depend on you, as you can also hire freelancers online.

Just make sure you have everything you need, such as the type of assistant you require, their skills, their focus, and so on.

Well, I believe I’ve covered everything, and I hope I’ve helped you find the answers you need to hire a virtual assistant.

If you want to know what part of your business needs assistance, take the 2xYou Two Minute Readiness Assessment For Entrepreneurs today: 2xyou.com/scorecard.

Also, visit my YouTube Channel to learn more about hiring a virtual assistant!

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Le-an Lai Lacaba

Le-an Lai, Co-Founder of 2xYou, helps service-based entrepreneurs transition from owning a job to owning a business through remote executive assistant services.